You might want different things from the resolution of a conflict. It could range from a financial settlement to just being able to look at the other person and have a face to face, open and frank discussion about what happened and why.

It’s a question that people ask during conflict and sometimes, get the answer. Sometimes, they don’t.

Thinking about many of my clients, they often wanted the other party to do things which the courts cannot order. You can’t order somebody to apologise and neither can you make them understand your pain, however deep it may have run.

Click to read more, via The Conflict Expert