Mediation First is a dispute resolution programme by Mediation Mantras, designed for industry associations to help their members resolve professional and commercial disputes amicably through Mediation.
The Mediation First programme helps prevent issues and incidents from escalating into crises that require extended litigation or acrimonious arbitration.
The programme recognises that disputes within and between industry members not only harm the business and reputations of the Parties involved but also have the tendency to cast negative shadows on the industry, as being conflicted.
Mediation helps organisations resolve internal conflicts that remain unresolved despite due internal processes and leadership interventions.
Mediation also helps resolve short-term disputes or long-term conflicts between industry members, and, or, between members and other industry stakeholders, like vendors, customers, and investors, to name a few.
If you represent an industry association or are a member of an industry association that could benefit from a robust, amicable dispute resolution process, speak with us about the Mediation First programme. We’d love to talk about how we can help.
The Mediation First programme consists of two parts, designed for dispute resolution and dispute prevention.
A Mediation Desk and Panel of Mediators:
For the adoption of Mediation as the primary form of dispute resolution within and between organisations in the industry.
A Mediation Awareness and Sensitisation Programme:
To help all stakeholders in the Public Relations industry embrace a Mediation mindset, that will help prevent disputes within and between stakeholders.
The Mediation Desk from Mediation Mantras is designed to help industry associations offer their members access to professional Mediation services through some of the best Mediators in the country.
Mediation Mantras offers a panel of professional Mediators, with experience and expertise relevant to the industry.
Our Mediators are drawn from across the country, and various Mediation associations.
Mediation is a great way to resolve issues that an organisation's internal processes and leadership have failed to resolve. It can also be used to resolve matters that the organisation feels are best handled by a neutral third-party.
Mediation can help resolve the following professional disputes
- Interpersonal Disputes
- Inter-department Conflict
- Employee-Employer Disputes
- Leadership Conflict
When organisations that do business together end up conflicted, it is best to address matters quickly and amicably. Mediation is a great way to resolve matters, while protecting the interests and reputation of all involved.
Mediation can help resolve the following business disputes
- Contractual Disputes
- Financial Disputes
- Service Quality Disputes
- Behavioural Conflict
While organisations in the same industry share common goals, they often disagree on processes and values. Mediation is a great way to protect the interests of industry members, while preserving the industry's reputation.
Mediation can help resolve the following industry member disputes
- Pricing Disputes
- Hiring and Poaching Conflicts
- Ethical Disagreements
- Code of Conduct Violations
The list of disputes that Mediation can resolve, is indicative, as a Mediator can help resolve any type of civil, commercial, or social dispute. If you have a dispute or conflict that doesn't fit in any of the categories listed above, please get in touch with us, and we will be happy share, how we can help.